When you need to send coordinates to an admin to check something out, please use the copycoordstoclipboard command to make it easier for an admin to teleport to that position. Here is how you use the command: Go to the location Open the command console (You do this by pressing TAB) Type ccc
The reason behind not having decay timers is to help keep the server a lot cleaner than if we just used Ark's vanilla decay timers and this also allows people to build out of what ever they want without worrying their thatch roof will decay in 2 days.
If you are going to be inactive for more than 14 days or more and will be returning, you will need to make a ticket ( see support > tickets ) on our website explaining you are going to be inactive for 14 days or more and what date you will be returning
To refresh your decay timers, you must login and ensure you are logged in during a world save. There is a world save every 30mins and a notifcations will show up ingame when a world save is being performed. You must do this for every map on the cluster where you have structures
On our servers we do not have any decay timers, the only time your structures and dinos will be wiped is by an admin if you / your tribe are inactive for 14 days or more.